Privacy Policy

Privacy Policy

Updated 9/1/2023

This privacy policy discloses the privacy practices for bobby-love.com This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.
  • Cookies
  • Surveys & Contacts

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

In addition, B. Love or Bobby Love may, and only with your consent, process your personal information in order to communicate with you for marketing purposes. In this event, we may provide additional information that we believe may be of interest, including about offers, promotions, and news updates. You have the right to unsubscribe when you have provided consent to receive these communications by emailing blclothing@bobby-love.com or by following the instructions in any such communication, e.g. by clicking on the link to unsubscribe.

Information automatically collected from your browser or interactions with our site: your browser type, operating system type or mobile device model, viewed webpages, links that are clicked, your journey through our website including keystrokes typed (regardless of whether they are entered), movement of the mouse or pointer, timing of interactions with our site, IP address, mobile device identifier or other unique identifier, sites or apps visited before coming to our Site, the amount of time you spend viewing or using the Site, the number of times you return, or other click-stream or site usage data, emails we send that you open, forward, or click through to our site.

Purchase and order information: billing address, shipping address, together with purchase details (products, color, size, quantity, price), methods of payment and/or any communications we have received about your order or purchase; this to fulfill a service; to validate, confirm, verify, deliver, install, and track your order, including to arrange for shipping, handle returns and refunds, to provide customer service, to maintain a record of the purchases you make, to service products you purchased from us, and to provide you offers that may be of interest to you or to assist with account credit or fraud decisions.

Payment card information: such as name, card issuer and card type, credit or debit card number, expiration date, CVV code, billing addresses and other financial information shared when making a purchase. This in order to complete a particular transaction or fulfill a service; to check that the right person is using the right card or account; to meet the requirements of the card brands or account issuers; to make sure we are paid for what you buy.

Social media information: if you interact with us through a social media service (e.g. Facebook) or log in using social media credentials, depending on your social media settings, we may have access to your information from that social network such as your name, email address, age, gender, and location. This with the purpose of providing specialized services to vineyard vines (such as helping us to maintain and manage our customer information, communicate with our customers, service our website, conduct promotions or surveys, fulfill orders, etc.); with your consent.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

The law in the following states (California, Virginia, Connecticut, Utah, or Colorado) provides you with the following rights with respect to your personal data:

 Virginia, Connecticut, Utah, and Colorado residents

  • The right to confirm whether we process your personal information and access your personal information.
  • The right to correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing.
  • The right to delete personal information we have obtained about you.
  • The right to opt out of the processing of your personal information for purposes of targeted advertising, the sale of personal information, and/or profiling in furtherance of decisions that produce legal or similarly significant effects.
  • The right to obtain a copy of personal information we have obtained about you in a portable and, to the extent technically feasible, readily usable format.
  • If we deny your request, the right to appeal our decision.

 California residents

  • The right to know what personal information we have collected, used, disclosed, and sold about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom B. Love discloses personal information, and the specific pieces of personal information B. Love has collected about you
  • The right to correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing
  • The right to request that we delete any personal information we have collected about you.
  • The right to opt-out of the selling or sharing of your personal information, which you can exercise through the contact form available on our website or by modifying your privacy preferences, available through certain internet browsers and extensions, that signal your preference to opt out. Please note that clearing your cookies at any time will remove the signal of your selected privacy preferences.
  • The right to limit the use of your sensitive personal information, which you can exercise through the contact form available on our website.

To submit any of the above requests, you may use the contact form available on our website. When you exercise these rights and submit a request to us, we will verify your identity by asking you to log in to your account if you have one with us. Or if you do not, we may ask for your email address. We may also use a third-party verification provider to verify your identity. We will endeavor to honor such requests unless such a request conflicts with certain lawful exemptions under your state’s consumer privacy law.

All requests will be adhered to as soon as possible. We will respond to all appeals within 60 days.​

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately at: blclothing@bobby-love.com 

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. 

We use marketing technologies to help us maintain and analyze our data and allow us to market more efficiently. They may use cookies or web beacons to collect information about you, in connection with providing you information via email, internet ads or direct mail about products and services that might be of interest to you.

If you do not wish to have a cookie on your system, you can set your browser preferences to refuse them. In order to disable cookies, please consult your browser's help section for instructions.
B. Love also uses cookies to collect information about "abandoned" shopping carts. A cart is considered abandoned after one hour of inactivity/lack of purchase. Once the cart is abandoned, B. Love will send an email reminder about your cart if you have reached the checkout page.

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site as well as building up a client database.