Free Standard Shipping on U.S. Orders $100 or More

FAQ

Shipping

All 50 states including the District of Columbia (excluding all US Territories). Canada! We ship to you as well

Shipping Costs are based on order merchandise total weight.

All orders placed will be processed as soon as possible and shipped out the next day. Orders placed Monday through Friday are usually shipped within 48 hours. Orders placed over the weekend are usually shipped Monday with a guarantee of Tuesday. For orders needing to be shipped same day, please place your order before noon ET using an expedited service (excludes Weekends and Holidays). We will make it a priority to get the item(s) out as soon as possible.

Once an order is processed, orders are shipped via USPS Ground, UPS ground, or FedEx ground which delivers within 2-10 business days to all U.S. locations, with the exception of Hawaii and Alaska. Based on location orders may be delivered sooner. Expedited service orders are expected to arrive within the allotted business days USPS, UPS, or FedEx guarantees.

Once an order has shipped, you will receive an email with tracking information. Please check your SPAM folder as emails may be sent there if B. Love is not added to your safe recipient list.

Changes to an order made within 4 hours after the order was submitted is allowed. In contrast; changes to an order after 4 hours of the order being submitted is not allowed, please email blclothing@bobby-love.com with your order confirmation number and your concern and we will respond to your inquiry within 8 hours.

Shipping to an address other than your billing address is definitely allowed! Be sure to select “Ship to address different from my billing address” prior to completing your purchase.

A purchase sent in multiple shipments is due to the number of items ordered not fitting into one box. You will receive an email with a tracking number and item list for each of your packages. When this happens you may notice multiple posts to your credit card for a single order, totaling out to the final cost you received on your receipt

Outside of Canada we do not, but we are working on it! 

Although shipping costs are based on order merchandise total weight; the rates to ship to Canada do not include Tariffs (duties) and/or local Harmonized Sales Tax (HST) charges that may be assessed. Customers will be responsible for any incurred costs associated with these fees

My Account

It’s your choice, but should you create an account you’ll experience great benefits such as quicker checkout with future orders since your information will be stored such as billing and shipping addresses. You can also access your order history, and manage your email preferences.

Please view our privacy policy

B. Love protects your online order and registration information by using Secure Sockets Layer (SSL) technology. SSL encrypts your order information to avoid the decoding of that information by anyone other than B. Love. The secure mode begins when you initiate your order. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. You can double-check by looking at the URL line of your browser when accessing a secure service. The first characters of the site address will change from "http" to "https".

If you forget your password, you can request that it be emailed to your email address. Simply email blclothing@bobby-love.com with the phrase "password reset" in the subject line. Include your name and complete email address used to register in the body of the email.
Please note: Any request to have your password reset, your credit card information will be deleted from your profile.

Click here to return your order.

B. Love wants you to be satisfied with your purchased merchandise. We will gladly accept a return of any unworn, unwashed or defective merchandise by mail within 30 days of the order shipment date accompanied by an original receipt. Orders returned within this time frame will be issued a refund.
Original shipping charges are not eligible for a refund on orders that were shipped correctly.

Please allow 2-3 business days to process refunds once the merchandise is received

Unfortunately, we do not accept exchanges at this time. If you wish to exchange an item, you must return the item by following the Return Instructions on the Returns page, which can accessed by scrolling down to the bottom of the page and selecting "Begin Return". Once complete you can re-order a new item on our website

B. Love wants you to be satisfied with your purchased merchandise. We will gladly accept a return of any unworn, unwashed or defective merchandise by mail within 30 days of the order shipment date accompanied by an original receipt.

International customers are responsible for shipping cost to return any merchandise equal to or less than the original shipping charges to ship the merchandise; in order to be eligible for a refund on original shipping cost to ship the merchandise.

For example if the shipping rate charged to ship the merchandise after completing the checkout process is $20; consider a shipping rate to return the merchandise equal to $20 or less in order to receive the $20 shipping rate refund.   

Please return all merchandise to:

B. Love Returns
1210 South Glebe Road
Unit 4513
Arlington, VA 22204

Please allow 2-3 business days to process refunds once the merchandise is received

Connect with B.Love

B. Love believes in supporting those in need. One of our primary organizations that we support is Hope World Wide. We stand by their beliefs and their strong vision in providing hope by serving communities across the globe. Read more about Hope World Wide and how we support them on our donations page

Please contact us using our social media platform options located on top of the page.

To subscribe, simply enter your email address in the Sign Up menu. If you would like to be removed from our mailing list, please email blclothing@bobby-love.com with the phrase "no email" in the subject line. Include your name and complete email address used to receive emails in the body of the email.